The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Business E-Mail addresses, business postal addresses.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You make contact with us via email or telephone to procure compliance testing services.
We also receive personal information indirectly, from the following sources in the following scenarios:
- You provide personal information to us in the process of signing up to our newsletter.
We use the information that you have given us in order to provide compliance services to you, and to process our newsletters.
We do not share information with any third parties.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us over at our Contact Page.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your name, email address, and company address details for 10 years. We will then dispose your information by secure file erasure.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at over at our Contact Page if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us over at our Contact Page.